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Comfortel Shipping & Delivery

Delivering to DACH region (Germany, Austria, and Switzerland) from their warehouse in Switzerland.

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Delivery Information (DACH Region)

QBTEC GmbH, as an authorized representative of Comfortel in the DACH region (Germany, Austria, and Switzerland), aims to provide smooth and timely delivery service. We understand the importance of timely and secure delivery of your purchased products, and our delivery policies are designed to ensure a seamless shopping experience. This policy outlines the logistics, costs, and any specific considerations related to the delivery of your orders, which are fulfilled directly from our Swiss warehouse or other recommended locations. Please note that shipping costs are not included in the total amount of your online compilation. You will receive a customized quote from us based on your selected products, including the delivery costs and estimated delivery times.

We work with a number of professional carriers that deliver throughout the DACH region (Germany, Austria, and Switzerland). Both your location and the order size impact the delivery time frame.

For all items in stock, the following delivery times apply:

  • For Germany/Austria and Switzerland, please expect a delivery time of 3-5 working days.
  • For specific requirements or locations, please contact our customer service team at 079 300 59 41 or email us at, providing your web order number.

Please note that delivery dates are estimates only. QBTEC GmbH will do its utmost to meet these estimates. Unless prior arrangement has been made, delivery will be made only on the ground floor, at the main entrance. All goods will be packaged for secure transport, including the use of pallets in some cases. Please note that our service does not include unpacking, assembly, or garbage disposal.

In the event of delivery delays or complications, neither Comfortel nor QBTEC GmbH can be held responsible or liable for any consequential damages or losses.

International Orders
(Outside Germany, Austria, and Switzerland)

For customers placing orders outside the DACH region, please note that we currently represent Comfortel in Germany, Austria, and Switzerland.

For international orders, please select the respective country through the menu on our website.

If you need further assistance, feel free to contact us through our contact page.